2570 Privacy Policy — Malaysian User Information Protection
This Privacy Policy explains how the 2570 platform collects, uses, stores, and protects your personal information. By using our services, you agree to the practices described in this document.
Effective Date: 1 January 2026
1. Information We Collect
Account Information
During registration, 2570 collects your full name, email address, phone number, date of birth, and identification details required for identity verification. This information is used to manage your account and ensure compliance with user eligibility requirements.
Payment Information
To process deposits and withdrawals in MYR (RM), we collect the information required to facilitate transactions via FPX and Touch 'n Go eWallet. Full card numbers are not stored directly by 2570 — all payment processing is handled through secure, registered payment gateways.
Device & Browser Information
We automatically collect technical information when you access the platform, including device type, operating system, browser type, IP address, time zone, and screen resolution. This data is used to ensure the platform runs optimally on your Android device, iOS device, or desktop browser.
Usage Data
2570 logs in-platform activity such as games played, bets placed, session duration, pages visited, and interactions with platform features. This data helps us understand usage patterns and continuously improve the user experience.
2. How We Use Your Information
Information collected by 2570 is used for the following purposes, all of which are directly related to delivering our services to you:
- Account Management: Handles account registration, verifies user identity, enables secure login, and manages your account settings.
- Transaction Processing: Handles MYR deposits, withdrawals, and financial records accurately and securely.
- Service Improvements: Analyses usage data to identify technical issues, optimise platform performance, and develop better new features for Malaysian users.
- Communications: Sends important account-related notifications, security updates, promotional information (where you have opted in), and responses to customer support enquiries.
- Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering requirements and identity verification obligations.
3. Cookies & Activity Tracking
The 2570 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our site.
Types of Cookies We Use
- Essential Cookies: Required for core platform functionality such as login authentication, session management, and account security. These cookies cannot be disabled without affecting platform functionality.
- Performance Cookies: Collects data on how you use the platform to help us identify and resolve technical issues.
- Preference Cookies: Saves your preferences such as language and display settings to deliver a more personalised experience.
You can manage cookie settings through your browser. However, disabling certain cookies may affect the functionality of some parts of the 2570 platform.
4. Data Security & Third-Party Sharing
Security Measures
2570 employs a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include data encryption in transit and at rest, strict access controls, and regular security audits.
While we take all reasonable precautions, no security system is infallible. You are also responsible for keeping your own login credentials secure.
Third-Party Sharing
2570 does not sell, rent, or trade users' personal information to third parties for marketing purposes. We may share data with:
- Payment service providers to process MYR transactions.
- Technical service providers that support platform operations.
- Legal authorities where required by law.
5. User Rights, Policy Changes & How to Contact Us
Your Rights as a 2570 User
As a 2570 platform user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal information we hold about you. Requests can be submitted to our support team via email.
- Right to Rectification: If any of your information is inaccurate or incomplete, you have the right to request a correction. Basic account information can be updated through your account settings.
- Right to Erasure: You may request the deletion of your personal data under certain circumstances. However, some data may need to be retained for a specified period to meet legal or regulatory requirements.
- Right to Object: You have the right to object to the processing of your personal data for specific purposes, including direct marketing.
Changes to This Privacy Policy
2570 reserves the right to update or amend this Privacy Policy at any time. Users will be notified of any material changes via in-platform notifications or email. The "Updated" date at the top of this policy will be revised whenever amendments are made. Continued use of the platform following any changes constitutes acceptance of the revised policy.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact the 2570 support team by email at [email protected]. You may also refer to our FAQ page us for answers to frequently asked questions. We aim to respond to all privacy-related enquiries within a reasonable timeframe.
Your Data Is Safe With Us
2570 is committed to protecting the privacy of every Malaysian user. If you're ready to enjoy a safe and transparent online betting and entertainment experience, create your account today.